FAQ
What is an IBC heater?
IBC heaters are used to provide a heat source to containers which hold highly viscous fluids. These could be sugar, sugar substitutes, and sugar alcohols such as Maltitol.

How hot do drum heaters get?
Heaters for metal drums have an adjustable thermostat with a control range from 50° to 425°F (10° to 218°C). Heaters for plastic and fibre drums have a slightly lower temperature gage, of 50° to 160°F (10° to 71°C) thermostat.

What is your returns policy?
We hope that when you purchase from us, the product you have bought is what you are looking for and the quality you would expect, however if this isn’t the case you are able to return it back to us. You have 30 days to return it to us for a full refund or exchange. If you are seeking a refund, please ensure the intel you’re returning is unused and in the same condition as you received it. It must also be in the original packaging. Click here for a full breakdown of our returns policy.